At Tilottoma collection, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines important information regarding our shipping process, including delivery times, shipping methods, and tracking options.

  1. Delivery Timeframe:

    • We strive to process and ship orders as quickly as possible. Our standard delivery timeframe is 10-12 business days from the date of order confirmation.
    • Please note that delivery times may vary depending on factors such as product availability, shipping destination, and unforeseen circumstances beyond our control.

  2. Shipping Methods:

    • We partner with reputable shipping carriers to ensure safe and reliable delivery of your orders.
    • Our standard shipping options for expedited shipping available at an additional cost during checkout.

  3. Tracking Your Order:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online.
    • Please allow up to 48 hours for tracking information to become available after your order has been dispatched.

  4. Shipping Charges:

    • We provide free shipping in case of prepaid shipment
    • We provide only 80 rupees shipping charges in case of COD shipment

  5. International Shipping:

    • We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
    • International delivery times may vary depending on customs clearance procedures and local postal service efficiency.

  6. Order Status Updates:

    • You can check the status of your order at any time by logging into your Tilottoma collection account or contacting our customer support team.
    • We will also provide regular updates via email throughout the shipping process, including order confirmation, shipping confirmation, and delivery notifications.

  7. Shipping Restrictions:

    • We currently do not ship to P.O. boxes, APO/FPO addresses, or certain remote areas.
    • We reserve the right to refuse or cancel orders for any reason, including but not limited to shipping restrictions, inaccuracies in product descriptions or pricing, or suspicion of fraudulent activity.

If you have any questions or concerns regarding our shipping policy, please contact us at tilottomaexclusive1@gmail.com. We are here to assist you and ensure a smooth shopping experience.